We are growing at Geely Auto UK!

We are looking for an Aftersales Product Specialist to join our Aftersales Team. Reporting into the Parts Manager the Aftersales Product Specialist will manage the development & reporting of Accessories and locally sourced Spare Parts along with Spare Parts reporting & pricing. Ensuring a profitable and timely delivery of accessories and locally sourced Spare Parts while managing contracts, inventory, suppliers, PO’s & promotions to Dealers.

This role will be primarily based in Coventry with a hybrid working policy, but travel to our Head Office in Milton Keynes will be required.

MAIN RESPONSIBILITIES:

Accessories

·        Development, planning and delivery of a profitable accessory range (including Merchandise) by vehicle during product life cycle.

·        Promotion of accessories & spare parts with the management of pricing & competitor price points.

·        Adherence to meet UK/EU regulatory requirements.

·        Reporting of accessories by Dealer and vehicle sales channel.

·        Become the expert on accessories by implementing minimum standards with Sales & Dealer partners.

·        Raising relevant data sets on IT systems.        

Locally Sourced Spare Parts

·        To procure & develop locally source spare parts at competitive prices from identified range gaps.

·        Manage the supplier base from cost, tendering, contract, negotiation & PO. 

·        Market & promote locally sourced Spare Parts in relevant channels.

Pricing and Stock Management

·        The management of Dealer pricing from RRP to Net Invoice value. 

·        Tracking & management of gross margins & costs to meet business KPI’s.

·        Communication and implementation of price changes to the Dealer network.

·        Supporting DMS providers with pricing updates & associated data.   

·        Optimise stock holding to ensure customer satisfaction whilst controlling costs

Contracts

·        Liaising with legal & suppliers on Spare Parts contracts & terms.

Other Duties

·        To support other Spare Parts team members over holiday periods

·        Support Dealers with Spare Parts Enquiries

·        Supporting logistics operations

·        Prioritize business objectives  

Key Working Relationships:

Direct Report to:  Parts Manager

Internal Stakeholders: Sales, Dealer Network Development, Marketing, and functional departments, Geely HQ

External Stakeholders: Dealers, Suppliers & Customers

DECISION MAKING SCOPE:

Ability to make sound financial plans & deliver on the plan within the given time scale with the support of the Parts Manager & Aftersales Director.

KEY CHALLENGES:

As a start-up business, this is a fast paced environment that offers variety on a daily basis.

Education:

Bachelor’s degree in business, Finance, Automotive technology, Engineering, Customer Service or a related field.

Or comparable qualifications or experience.

Work Experience:

Minimum of 3 years of experience in automotive as a product manager/category manager or a product management role, preferably within an OEM, Distributor, Dealer group or car brand company.

Key Skills Required:

• Strong attention to detail and organizational skills.

• Effective communication and interpersonal skills.

• Strong proficiency in using MS tools, power BI & SAP.

• Ability to work well under pressure and meet deadlines.

• Customer-centric mindset and a proactive approach to problem-solving.

• Can do attitude - Results driven.  

Attributes required:

Team player with strong leadership qualities:

• A collaborative team player with the confidence to take the lead

• Ability to build and maintain strong relationships with colleagues and stakeholders.

Results-oriented and proactive:

• Highly driven and motivated to achieve results in a fast-paced, dynamic environment.

• Proactive and resourceful in identifying and addressing potential challenges.

Resilience and adaptability:

• Ability to thrive under pressure and manage competing demands effectively.

Commitment to ethical standards:

• Adherence to the highest ethical standards in all aspects of the role.

Passion for the industry:

• A genuine interest in the automotive industry and a passion for delivering the best service possible.

Salary

Up to £40,000 per annum depending on experience.

What can we offer you beyond the salary?

· Geely ECOS Scheme

· x6 Life Assurance

· Enhanced Maternity and Paternity Pay

· Medicash

· Bike2work scheme

· Salary Extra's

We are an equal opportunities employer

At Geely Auto UK, we value diversity and inclusion and welcome applications from all candidates. We are committed to fair recruitment and ensuring everyone has the opportunity to reach their full potential. If you believe you are right for this role, we warmly welcome your application.